SUNDOWN GREENVALE REVIEWS
We always strive to provide a five-star, family-friendly experience. If you didn't receive five-star treatment, please email us at hello@sundowngreenvale.com. If you had an awesome experience, we would greatly appreciate your public review using one (or all) of the review sites below!
Google Review
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LEAVE REVIEWCustomer Reviews & Experiences
Exceptional Service, Custom Fit, and Seamless Support
Had a great experience here, the store is very nice 3 floors and spacious. They have a great sale going on right now and I worked with Paul who was very patient after myself and another person asked many questions taking our time. They molded my boots for me and went above and beyond. After getting my boots ready to go, they helped me pay through their app using financing option through their system which is very cool. I'm traveling in the near future and need a bag but the one I wanted wasn't in the store. They called their warehouse guy who wound up meeting me in a convenient place for me so I could have the bag in time. Highly recommend, good people and service! -James
Family-Owned Excellence and Consistently Great Service
I have been a customer of the sundown team for over 2 years and they have never disappointed me. Their customer obsession is second to none and I love that they have been family owned and operated for years. The whole experience from start to finish is exceptional and feels like you are working with family. Matt and Paul have been thorough and continue to deliver a good experience from retail and gear to ski rentals and equipment sales. -Krissy
Expert Help and Top-Tier Gear Selection
Knowledgeable friendly staff, hometown feel with a warehouse grade selection of top quality equipment; contains everything you’ll need. Johnny in the snowboard department continued assisting and offering his expertise way after my purchase was made. -Eric
Personalized Advice from Real Skiers and Riders
Very kind, patient, and helpful staff. Explain what you need and your skill level and they will cater to it. The staff are all skiers and snowboarders themselves, they will know what you need. A good selection. I’m glad I came. -Alain-Christian
Came for Boots, Left Fully Geared
Went to sundown to get some boots resized, left with a pair of brand new skis!! Excellent service, especially the service rep Caroline! Will be returning for all my snow sport needs in the future! -Frank
Huge Selection and Friendly, Helpful Staff
Really great place. Tons of merchandise and super friendly....helpful associates! -Robert
Top-Quality Patio Furniture with Exceptional Support
I just bought a new Kingsley Bate Teak outdoor dining set from Sundown and I couldn't be happier with the quality of the product and equally important...the wonderful customer service and support. I researched and looked at many options at various outdoor furniture stores but I always came back to Sundown because Johnny, one of the managers was so amazingly helpful, knowledgable and patient. I think I made the poor guy crazy with all my questions and uncertainty but he was always helpful, patient and so nice. I never felt pressured - he really wanted me to be happy with my purchase. I know Sundown is know for their winter and ski products but this is the 2nd summer furniture purchase I made from Sundown and they have been awesome both times. I highly recommend them. -Annemarie
Fair Pricing and Honest, Expert Help
Simply an amazing crew. Johnny (or Jonny, I'm not sure) was the one who helped me pick out my first pair of boots and bindings (I had already bought my own skis) and he was super kind, honest, and willing to compromise. I showed that the same pair I chose was online for a lower price and they matched that price without blinking an eye. Paul, the guy who did my bindings, did a wonderful job as well. These guys are the real deal. They have a large selection of clothes, accessories and furniture as well, although I didn't look into those as much. I decided to visit this place because of the good star rating, and it did not disappoint. - Kyle
Expert Ski Boot Fitting for My Son
Great experience in purchasing a pair of ski boots for my son. Johnny did a very thorough and professional job in properly fitting my son with ski boots. I have purchased ski boots from Ski Stop and REI in the past and the boot fitting at Sundown was far superior. Johnny is a really nice guy and is very knowledgeable. I was surprised by the large selection they have at Sundown. It was my first time there and I never realized how big the shop is. It looks much smaller from the outside. I will be back. It is definitely the best ski shop in the area. -Michael
Exceptional Gear Guidance After Years Off the Slopes
My recent experience shopping at Sundown Ski & Patio was better than I ever could've imagined, and that was mostly due to an employee named Matt - who helped us every step of the way. Matt went above and beyond to make sure I found what I needed and gave pertinent pointers and advice in picking out the most effective gear. Having not been on the mountain in 5 years, I was so grateful to have his assistance in the store. Can't recommend him enough! Thanks Matt!!! -Isabella
Trusted Ski Shop for the Whole Family
My family has remarked on more than one occasion that we're so lucky to have a great local ski shop near us. The staff is so friendly and knowledgeable; I feel like they really go out of their way to make sure we have the gear we need, with the exact fit we need. I absolutely trust them when it comes to my kids and their tricky fits. They also have good deals for the local ski resorts. Finally, they just love skiing and snowboarding; it's so obvious by the way they talk about it with customers. I'm from Colorado and this store in Long Island is as good as any I had out West! -Kelli
Stress-Free Ski Rentals for Kids and Families
Outstanding experience! Staff was friendly, helpful and did not hesitate to make things right after a mishap with previous ownership. Ski rental fittings can be stressful and a headache, but Jake and his team were professional and patient— even with my little guys! Highly recommend -Eileen